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Client Testimonials

We love to hear from our customers! If you would like to submit a testimonial, you can do so here.

Reliable and Trustworthy

If you are looking for a reliable and trustworthy warehousing, shipping & fulfillment company, look no further. Steve Thomson and Sweetwater Logisitics are the best you will find.

Whether it’s answering his personal cell phone late on a Sunday night, picking up hard-to-find parts on his way to the office at 5am, or finding customer shipments on a moments notice, there is no other person or company that will go the distance for your company and provide better support than Steve Thomson and Sweetwater Logistics.

Steve’s team is reliable and will save you time, enabling you to focus your time on growing your business. It’s a true pleasure working with Sweetwater and I highly recommend any business looking for a warehousing or shipping & fulfillment partner, to immediately call Sweetwater Logistics. You will be happy that you did.

Bryan Ravit, Owner
UniversiDVD

I am one happy customer!

You guys are the very best. Order in by 3, and out it goes later in the day. In the spring, we participated in a One Kings Lane flash sale. I was worried that Sweetwater would not be able to keep up with the hundreds of orders that came in over a three day period. But you did with nary a glitch….

And whether it’s figuring out the lowest shipping to a customer in Japan, getting a call tag to a customer for a return, or filling a special order, you get the job done with a smile and utmost professionalism. I am one happy customer!

Impeccable delivery time

I just want to take time to compliment you guys on your IMPRESSIVE work. We get compliments from all over the internet about our impeccable delivery time and personalized customer service. Last week, I was speaking with our best customer.  They just love that they can put in a small fill-in order on our website and they will get an email that same day that it has been shipped. And it will be at their door no more than 2 days later! That’s impressive gentlemen. Thank you so much.

A. Rademacher, President of Sales

Helping me grow my business

Sweetwater Logistics has been instrumental in my ability to focus on expanding my business into new markets and driving sales. I wish I had outsourced the order handling and shipping tasks earlier! Steve takes an active role in trying to identify new opportunities and ways to grow my business. Sweetwater Logistics has proven to be much more than just a fulfillment company – they are a business growth company.

Customized fulfillment needs

As any small business owner will testify, there comes a time for delegation. For me, my company’s growth has been wholly dependent on the reliability of those I depend on every day. Sweetwater has been my partner for over a year, and they always look out for my best interests. They have quickly adapted to my specific fulfillment needs, and I am confident they will be able to accommodate my future growth without a hitch. Simply, Sweetwater has allowed me to focus on growing my business – saving me time and money while overseeing my account as a good friend would.

Thank you Steve and the Sweetwater family!

Douglas Dussault, President

Improving our service and expanding our business

I am very impressed with the quality of support provided by the Sweetwater Logistic’s team. As a growing organization, we decided to outsource our warehousing and fulfillment services. After a thorough analysis with many proposals, we decided to proceed with Sweetwater Logistics. The service exceeds our expectations. In addition to handling our daily requirements for shipping, they’ve been instrumental in creating custom components that help build our brand. They understand our vision and regularly provide recommendations to further improve our service along with opportunities to expand our business. This team rocks! I highly recommend Sweetwater Logistics.

A. Beekman, President & Founder
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