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Client Testimonials

We love to hear from our customers! If you would like to submit a testimonial, you can do so here.

Impressed by the quality and reliability of services

We at Drew Brady Company Inc. have had the pleasure of working with Sweetwater Logistics for 6 years now! Though we started with just web fulfillment, we were impressed by the quality and reliability of services, we moved our entire wholesale business to them.
The difference between other providers and Sweetwater is real — tech savvy, timely shipping/ deliveries and communication. Most importantly, any concerns are promptly and fairly addressed.
Our business has grown at over 150% a year and we are thrilled to have been a contributor in Sweetwater’s growth. We look forward to continuing the relationship

The Best!!

There are companies that promise to do a great job and then there are companies that actually keep that promise. Sweetwater has been an excellent partner and I credit a lot of our success to the support that their TEAM provides. We value our relationship.

RC

I Feel Like Sweetwater’s Most Important Client

Steve and his team have handled my shipping demands for 10 years – reliably, and professionally. Yet no matter how much they grow, Sweetwater feels like my own in-house shipping department. My unique demands, ever-changing, are always met with confident flexibility, “You bet we can do that!” Really, a great company.

Uncompromising Service and Care

Sweetweater Logistics has proven over and over their ability to respond to our business logistic needs, and personal attention to shipping and packaging needs and concerns with an effecient and timely matter. They care about the products and shipping, like it is their own, and we have a partnership that is essential in the world of continued high level customer expectations.

Thank you

Thank you for your great service. Impressive delivery and customer service, always responsive to our queries. Reliable and honest business. A big note of appreciation to Steve and Sweetwater!

Ager Ang
Ager Flooring

I am one happy customer!

You guys are the very best. Order in by 3, and out it goes later in the day. In the spring, we participated in a One Kings Lane flash sale. I was worried that Sweetwater would not be able to keep up with the hundreds of orders that came in over a three day period. But you did with nary a glitch….

And whether it’s figuring out the lowest shipping to a customer in Japan, getting a call tag to a customer for a return, or filling a special order, you get the job done with a smile and utmost professionalism. I am one happy customer!

Impeccable delivery time

I just want to take time to compliment you guys on your IMPRESSIVE work. We get compliments from all over the internet about our impeccable delivery time and personalized customer service. Last week, I was speaking with our best customer.  They just love that they can put in a small fill-in order on our website and they will get an email that same day that it has been shipped. And it will be at their door no more than 2 days later! That’s impressive gentlemen. Thank you so much.

A. Rademacher, President of Sales

Helping me grow my business

Sweetwater Logistics has been instrumental in my ability to focus on expanding my business into new markets and driving sales. I wish I had outsourced the order handling and shipping tasks earlier! Steve takes an active role in trying to identify new opportunities and ways to grow my business. Sweetwater Logistics has proven to be much more than just a fulfillment company – they are a business growth company.

Improving our service and expanding our business

I am very impressed with the quality of support provided by the Sweetwater Logistic’s team. As a growing organization, we decided to outsource our warehousing and fulfillment services. After a thorough analysis with many proposals, we decided to proceed with Sweetwater Logistics. The service exceeds our expectations. In addition to handling our daily requirements for shipping, they’ve been instrumental in creating custom components that help build our brand. They understand our vision and regularly provide recommendations to further improve our service along with opportunities to expand our business. This team rocks! I highly recommend Sweetwater Logistics.

A. Beekman, President & Founder
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