Sweetwater Logistics

The U.S. and Canadian e-commerce markets are deeply interconnected. Nearly half of online purchases made by Canadian consumers happen on non-Canadian websites. For e-commerce brands, that represents a major growth opportunity but also a rising competitive challenge.

As more retailers target Canadian customers, expectations around delivery speed, cost, and overall experience are increasing. What used to be acceptable—7–10 day cross-border shipping—is quickly becoming a liability.

Forward-thinking brands are adapting. Instead of relying solely on U.S.-based fulfillment, they’re restructuring their logistics networks to serve customers on both sides of the border.

In key cross-border corridors, brands that positioned inventory inside Canada have reduced delivery times from as long as 10 days to under 3 days.

The pattern is clear: proximity drives performance.

If your brand is actively selling into Canada, your fulfillment strategy may be the single biggest lever for improving customer experience and maintaining competitiveness.