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COVID-19 Update April 7

Good Afternoon,

We hope you and your families are doing well. We know these are challenging times and we want to assure you that Sweetwater Logistics is doing everything we can to support you. As always, our highest priority is to help ensure the health and safety of our employees, customers, and suppliers while maintaining our service commitments.

Here’s is a small update from the team:

The Department of Homeland Security considers Sweetwater Logistics to be “critical infrastructure”. We will continue to process orders and ship, even in areas with a state of emergency or “shelter in place” order. We are currently running on a 1-2-day delay in order processing due to limited staff on site. We will continue to fulfill orders for clients that are in good standing with Sweetwater Logistics while recognizing that ‘Essential Goods’ will have the highest priority. We have implemented careful guidance and are constantly updating information for our staff regarding the best ways to prevent the spread of infection, based on guidelines from the World Health Organization (WHO).

Please note that in some cases; UPS and FedEx have adjusted their signature requirement guidelines for the safety of the driver and recipient.

We want to thank you again for trusting Sweetwater Logistics with your supply chain needs. We are here to support you now and in the future!

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