How to Reduce E-commerce Returns: 5 Proven Customer Service and Logistics Hacks
With the right mix of logistics strategies and customer service enhancements, you can reduce unnecessary returns and safeguard your bottom line before the holiday rush begins.
Read More »Why E-commerce Sellers Are Quitting Fulfillment by Amazon in 2025
For years, many e-commerce sellers have relied on Fulfillment by Amazon (FBA) to store, ship, and process their product returns. But in 2025, frustration with Amazon’s fulfillment system is mounting as sellers are dealing with rising fees, an acceleration in returns and fraud abuse, and lackluster customer support. Amazon may dominate e-commerce with over 37% […]
Read More »Introducing Rocket Fuel Parcel Recharge: A Cutting-Edge Platform for Smarter Shipping
In an industry where over 80% of warehousing operations lack automation, we are proud to lead with innovative solutions that directly benefit our clients. Our newest platform, Rocket Fuel Parcel Recharge, represents a significant step forward in simplifying shipping, improving cost accuracy, and enhancing fulfillment strategies. Rocket Fuel empowers our clients to see exactly where […]
Read More »E-Commerce Packaging Hacks: How to Lower Costs and Boost Efficiency
In today’s competitive e-commerce marketplace, shipping costs can make or break your margins. Many businesses pay far more than necessary to get their products into their customer’s hands simply because their packaging is inefficient. Whether you’re unknowingly paying to “ship air” or getting bumped into higher pricing tiers due to oversized boxes, the hidden costs […]
Read More »A Guide for Global Sellers Facing Rising US Tariffs
As tariffs tighten their grip on global trade, international sellers need more than just great products; they need a strategy to navigate the US market’s hidden costs. Tariffs totaled $3.1 trillion in 2023 and are expected to continue to shape trade practices for years to come. These taxes, intended to protect domestic industries, often raise […]
Read More »Four Steps To Prep for Successful Shipping in the 2024 Holiday Season
The 4th quarter of 2024 is on our doorstep which means it’s time to prepare your business for success during the busy holiday shopping season. Businesses typically earn a significant portion of their revenue during the holiday season, up to 20% or more, according to the National Retail Federation. For e-commerce businesses, opportunities to earn […]
Read More »Is it Time to Hire a Chief Logistics Officer? 3 Signs Your Business is Ready
During the life of your online retail business, you will ask yourself a lot of questions around timing: Is it time to hire my first employee? Is it time for a bigger space? Is it time for me to raise prices? We have worked with established brands and new businesses since 2009, and we have […]
Read More »Is it a Business or a Hobby? How to Plan for Success With Your Ecommerce Site
It is estimated that by 2025, the ecommerce industry will reach over $7 trillion in sales across the globe. That’s a huge number. Many economists term this rightfully – if not curelly – as “grow or die.” Although many ecommerce startups want to believe that they are in it for the long-run, the reality is […]
Read More »Using Digital Tools To Maximize Your Customer Experience & Increase Your Sales Leads
Digital marketing touches everything we touch. From the moment we unlock our smartphones, open our laptops or “check in” at our favorite restaurant, the vast internet universe is collecting data on us. Creepy? Maybe. Helpful? For business owners, yes. When you are an ecommerce store that survives on people’s online behavior, it’s important to maximize […]
Read More »Tips for Cutting Costs in Your Supply Chain
Let’s face it: getting your product from point A to point B can come with a lot of fees (both obvious and hidden). We’re breaking down the four key areas of your supply chain where we recommend reviewing your costs: Operations & Shipping OK, this one is a no-brainer. Shipping product is not free. Our […]
Read More »Why Dim Weight Matters?
Shipping companies generally charge based on weight. It makes sense and frankly is one of the simplest means to do so. On that charge basis, though, they then are interested in being able to convey as much weight as (legally?) possible in a given vehicle. What’s the Challenge? The challenge, though, is the vehicle costs […]
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